Where can I buy By Valenti®?

Authentic By Valenti® a.k.a. By Valenti® Organics products are available exclusively through our official website www.byvalenti.com. A number of selected products are available through our official Amazon store, the Shop App, and Flip.shop App — always stocked and shipped directly by us.

We do not sell our products in retail stores such as Sephora, Credo Beauty, Walmart, Ulta, Target, Eroski, El Corte Inglés, spas or any other third-party retailers, and we do not have a physical store in Rome, Italy.

No, we do not have a retail location in Rome. A store operating at Via del Boschetto 134, 00184 Roma (RM) under the name "By Valenti" is doing so illegally and without our authorization, violating our EU trademark. The unauthorized individual behind this store is not affiliated with our brand or family although has publicly and falsely claimed to be our founder.

Despite our attempts since 2013 to resolve this amicably, legal proceedings were initiated in 2024. We have successfully taken down several infringing social media accounts and the fraudulent website byvalentiofficial.com, through trademark claims. We're now in the process of recovering the domain.

By Valenti® was founded in 2006 and legally established in 2007 by Manuela Valenti, an Italian-American entrepreneur, artist, and businesswoman, in the state of Michigan, USA.

No. This domain was illegally registered by an unaffiliated individual in Rome attempting to exploit our trademark through a silent brand takeover. Our legal team has taken action, and the site has been taken down. We are actively working to recover the company which was registered under our brand name without our authorization, recover the domain and pursue further legal measures for trademark infringement.

Not at this time. By Valenti® currently follows a successful direct-to-consumer model and does not retail through Sephora, Ulta, El Corte Inglés, or similar platforms.

While we’re open to considering such partnerships in the future, any collaboration would need to align with our strict standards for ingredient transparency, product integrity, and the level of customer service our clients expect and deserve.

If you encounter our products on a local store shelf or an unauthorized website, please contact us immediately. These items may be counterfeit, and we cannot guarantee their safety or authenticity.

No. While we explored a potential partnership with Credo Beauty in the past, we ultimately chose not to proceed due to discrepancies between their stated standards and the actual products they allow on their platform.

We are aware that certain products sold through retailers like Credo have been shown — through independent testing — to contain ingredients not disclosed or misrepresented. This raises concerns about oversight and enforcement of their own ingredient policies.

At By Valenti®, we remain committed to science-backed, ingredient-transparent formulations — with authenticity and traceability at the core of everything we do.

No, we do not sell our products in Venezuela, nor do we operate or have any authorized representatives in that country.

We are aware of unauthorized individuals on social media falsely claiming to represent By Valenti® and misusing our #byvalenti hashtag and trademarked name. These individuals are not affiliated with our company in any way.

By Valenti® and By Valenti® Organics are US and internationally registered trademarks founded in 2007 by Manuela Valenti. Our products are sold exclusively through our official channels.

If you encounter suspicious listings or social media accounts claiming to be us, using our brand name and hashtags even if the products are unrelated or the logo appear to be different but displays the "by valenti" name, we encourage you to report them and contact us directly.

No, our products are not available in China, Nigeria, Israel, or any other countries through local stores, online retailers, or third-party sellers.

By Valenti® is a direct-to-consumer Italian brand headquartered in the United States, and the sole distributor of its brand products. Our products are sold exclusively through our official website www.byvalenti.com. A number of selected products are available through our official Amazon store, the Shop App, and Flip.shop App — always stocked and shipped directly by us.

Protecting our brand identity is essential — not just to defend our intellectual property, but to maintain the trust and safety of consumers. Even if impersonators aren’t selling counterfeit products, misrepresenting themselves as By Valenti® using our trademarked brand name creates confusion, damages our reputation, and undermines our commitment to transparency, safety, and quality. Just like renowned brands, By Valenti® is a globally recognized brand.

We believe in holding individuals accountable when they misuse our trademarks, imagery, or identity, and we make this public to ensure consumers know which channels are truly authorized and trustworthy.

No. By Valenti® products are not sold through international websites or third-party retailers in any country. Any website using our brand name and product images outside of our official sales channels is doing so without authorization, and the products offered may be counterfeit, posing safety risks.

We have encountered and taken down several fraudulent websites over the past 10 years that have cloned our official website, luring consumers with discounted prices on what appear to be By Valenti® products.

These websites are not affiliated with us in any way. Their sole purpose is to scam consumers, often by collecting credit card information or personal data without delivering any products.

To protect yourself, always ensure you are shopping directly through our official website, www.byvalenti.com, or through our official Amazon store, the Shop App, and Flip.shop App — always stocked and shipped directly by us. If you come across a suspicious site, please report it to us immediately by using our contact page.